Returns & Exchanges
We want you to love your VRG GRL pieces, but if something isn't quite right, we offer easy returns for a store credit or refund within 30 days of delivery. All items must be returned in their original condition with tags attached to be eligible for processing.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Choose Return Type
Select whether you would like a refund to your original payment method or a store credit to use on your next fashion find.
Pack and Label
Securely pack your items in their original packaging and print the provided prepaid shipping label to attach to the front of your parcel.
Post Your Parcel
Drop your package off at any authorized postage location and keep your tracking receipt so we can monitor your return journey.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing